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Reviews

DB's Plumbing & Drain - 591 Customer Reviews - Woodbridge, VA
  • Shane was great. He was on time, very respectful of keeping things clean and drywall removal to the minimum necessary, and fixed our burst pipe perfectly. He was knowledgeable, skilled, and an all around good, friendly guy. Would definitely recommend to anyone who needs plumbing services!

    - Tyler Edwards

  • Fast, professional and reliable family business, DB’s Plumbing & Drain took care of my plumbing quickly. I definitely recommend them without question.

    - Jim Martin

  • It was a breeze from first call to office to set appointment through completion of the work.

    - Joyce Carter

  • Chris was extremely professional and did a great job.

    - Denise Johnson

  • Excellent visit. The whole process, from appt to job finish very professional.

    - Al Setikas

  • DB’s Plumbing was highly recommended by numerous members of my community and now I understand why. When I called to set up an estimate the office staff was friendly and efficient. I really appreciated the text message before the tech arrived to let me know he was on his way along with a picture so I knew who to allow into my home. Tommy was friendly, personable, did great explaining what needed to be done, honest, and explained why my husbands idea of a tankless heater was not great. The modification needed and the new hot water heater were decently priced compared to other companies and Tommy was able to do it all today. This is was fastest and most efficient service I’ve ever had! Thank you DB Plumbing & Drain and Tommy!

    - Alyssa Lapiska

  • Great service! Our technician was great, very friendly, professional and honest. We definitely didn’t get the run around and he didn’t do any unnecessary work. I think we all know what that’s like. I would definitely recommend DB’s Plumbing to anyone.

    - Lauren Rodriguez

  • Jennifer was so friendly and pleasant which was so nice given what my situation was. Tommy came over and was equally as pleasant. He was even sweet to my two rambunctious pit bulls. He went over best and worst case scenarios and went right to work. He actually fixed the problem without most of the work he thought he might have to. These guys are great and they are not here to rip you off. Reasonably priced and knowledgeable. I would highly recommend them. Thank you DB’s!

    - Lisa Cantoni

  • I’ve used them several times now and can’t say enough! When I call, I am always greeted by friendly and helpful team memebers. They are always able to come out very quickly (they always seem to be availble the very next day, or even sooner). This time, Rachel at the office was very sweet and helpful. Chris showed up exactly on time, let me know he was on the way, was super-courteous (my dog was being horrible and jumping on him — sorry, Chris! — but he just laughed and petted him), very quick with the repair, and was so tidy, that I would never known he was there except everything works now :-) A to all of this team!

    - Heather Brice

  • The Service was excellent and would recommend the service to anyone and also use this company for future. My problem was resloved in a good timing.

    - Alan Brian

  • I am a huge fan of this company and Chris G., the plumber who performed my leak check and then spent hours making sure the repair was done correctly. It turned out that a previous home owner had experienced the same type of leak in the same place and had put in a cheap, easy fix instead of taking the time to fix it correctly. Chris was terrific at explaining everything and giving me options and then displaying a great sense of humor and lots of patience as he proceeded to make the necessary repairs. He even answered questions I had about other plumbing things I want to do around the house once the weather warms up. He was terrific, and Rachel was very professional and polite when I scheduled the appointment. I would definitely use DB’s Plumbing and Drain again.

    - Vicki Sinnett

  • Not only prompt but insightful and reasonable prices. Tommy is aces in my book. Thinking for the homeowner!

    - Kung Tsu

  • Awesome experience.
    Awesome experience. Chris was extremely professional and completed the work in a timely excellent manner.

    - Karen Cribb

  • Dealing with Rachel and Chris was a great experience. Rachel got back to us with appointment information quickly and efficiently. We were told when Chris was on his way and he arrived well within the 2 hour time limit we were given. He was knowledgeable, patient and solved our leak and water hammer problem for a reasonable fee. I would recommend DB Plumbing and Drain to anyone for plumbing problems.

    - Ruth Buys

  • Quick and efficient service. Really nice group of people to work with. I shaved off one star because of the price. According to google, the work i had done comes in a range of prices, and what i paid at DB's was definitely at the top of the range. 4.5 stars would be more accurate.

    - Deja Burt

  • I highly recommend DB's Plumbing & Drain, from my pleasant conversation with Rachel to the great work done by Chris G. I recieved a text with my technicans information, Chris arrived on time and promptly determined our problem and was able to fix everything despite the extreme temps outside. Thank you thank you

    - Nicole Guagenti

  • Chris from DB’s Plumbing & Drain did a great job!! I was kept up to date on his arrival time, along with his picture, it was nice to know who was arriving at my front door!!! He was knowledgeable & explained what needed to be fixed & let me know the price upfront. He had the parts on hand & worked quickly to replace the valve & I was up & running in no time!! Chris was very friendly & left my bathroom nice & clean & most importantly in working order!! 5 Stars!!

    - Brandee Cutlip

  • DB plumbing got me out of a tough spot when my drain backed up right at 5pm. They were able to send a plumber out in the snow the same night. He was super polite and speedy. Clog cured for what I consider a reasonable price.

    - kathleen turner

  • I highly recommend DB’s plumbing! They are the ultimate professionals. My experience was accurate, courteous and timely from my initial call to the office manager Rachel, to Shane, the technician that completed the work. I received a text with a picture of Shane when he was on the way and he arrived on time, explained everything meticulously and fixed my broken pipes so we could turn the water back on- which had been off for going on 2 days. The work was completed timely and professionally. Going forward, this is the company I’m recommending to all my friends and family.

    - Joe Ward

  • Fantastic. Technician arrived on time, listened to the problem, examined the pump, explained what was wrong, discussed the options clearly and provided and estimate for my choice. The work was professionally done. The technician took great pride in his work, and the installation looks perfect and it works well as expected. The price was less than we paid for the same product and service 8 years ago. I have never met a more professional, competent, and knowledgeable plumber. What a positive experience!!!

    - Mark Hubal

  • Jennifer was polite on the phone and asked specific questions to ensure we were able to receive the correct assistance. Technician was polite, professional and explained everything he was doing. He was neat and cleaned any water on floor from removing old water heater.

    - Beth and Larry Williams

  • Excellent customer service and top notch plumbing repairs. Shane, the plumber, was professional and thorough. He arrived on time, slipped on shoe covers to protect our floors, evaluated each job, explained the needed repairs, presented the costs, and got to work. He also took photos of each job (before, during and after) to track the progress. The photos were sent to us for our records. While the kitchen sink repair seemed complete before he left our home, we discovered a small drip when running the dishwasher that evening. Rachel, the office manager, immediately scheduled a new appointment and Shane resolved the problem. DBs Plumbing and Drain is our #1 choice for plumbing repairs.

    - Ann Rogers

  • Great service by Tommy

    - Violet John

  • DB's Plumbing provided great service and was able to accommodate my schedule. The plumber, Tommy, completed the job with no mess and no problems. Would recommend.

    - Brian Black

  • Very friendly and knowledgeable.
    Tommy came out and got the job done. Very friendly and knowledgeable.

    - Robert D.

  • Quickly identified the problem and was able to make the repairs quickly and efficiently.
    had a slow drip in a bathtub faucet that quickly turned into a rushing flow of water. I called DB Plumbing and talked with Jackie and she was able to have someone come out the same day. I was so happy because there was a lot of water being wasted. Shane was the technician assigned to me. He arrived within the 2 hour window I was given and quickly identified the problem and was able to make the repairs quickly and efficiently. I would definitely recommend DB Plumbing for any of my plumbing needs.

    - Renee W.