Reviews

  • A pleasure to work with
    Company was very responsive to a drainage emergency - I was really impressed that their office coordinator responded to my emails late at night. Tommy attended to our business and was excellent. Thoroughly professional, communicated clearly, and explained carefully the options and the reasons for his recommendations. A pleasure to work with.

    - Laurence Smallman

  • Good communication
    Able to come same day and take care of my drain issue. Good communication

    - Rich Barnes

  • Knowledgeable, skilled, and an all around good, friendly guy
    Shane was great. He was on time, very respectful of keeping things clean and drywall removal to the minimum necessary, and fixed our burst pipe perfectly. He was knowledgeable, skilled, and an all around good, friendly guy. Would definitely recommend to anyone who needs plumbing services!

    - Tyler Edwards

  • DB’s Plumbing & Drain took care of my plumbing quickly
    Fast, professional and reliable family business, DB’s Plumbing & Drain took care of my plumbing quickly. I definitely recommend them without question.

    - Jim Martin

  • 10 stars
    Excellent Shane the plumber was so nice that I requested him for my second job on Monday. He is a great plumber and knows his job. Cleans up after and explained every detail before starting. I will ask for him again! 10 stars

    - Elizabeth Silisty

  • It was a breeze
    It was a breeze from first call to office to set appointment through completion of the work.

    - Joyce Carter

  • Did a great job
    Chris was extremely professional and did a great job.

    - Denise Johnson

  • I will definitely use them again for any plumbing needs.
    Quick responsiveness, professional and courteous service, and excellent followup are all reasons I would highly recommend Chris G. and DB's Plumbing & Drain. I will definitely use them again for any plumbing needs.

    - Catherine Wells

  • Very professional
    Excellent visit. The whole process, from appt to job finish very professional.

    - Al Setikas

  • This is was fastest and most efficient service I’ve ever had!
    DB’s Plumbing was highly recommended by numerous members of my community and now I understand why. When I called to set up an estimate the office staff was friendly and efficient. I really appreciated the text message before the tech arrived to let me know he was on his way along with a picture so I knew who to allow into my home. Tommy was friendly, personable, did great explaining what needed to be done, honest, and explained why my husbands idea of a tankless heater was not great. The modification needed and the new hot water heater were decently priced compared to other companies and Tommy was able to do it all today. This is was fastest and most efficient service I’ve ever had! Thank you DB Plumbing & Drain and Tommy!

    - Alyssa Lapiska

  • We definitely didn’t get the run around
    Great service! Our technician was great, very friendly, professional and honest. We definitely didn’t get the run around and he didn’t do any unnecessary work. I think we all know what that’s like. I would definitely recommend DB’s Plumbing to anyone.

    - Lauren Rodriguez

  • Great customer service!
    Fast, courteous, and professional! Great customer service! The technician, Tommy, gave me a few options/scenarios to help me make an informed decision. Never pressure to do something right then and there. Even gave me some other water line tips.

    - Amanda Cuomo

  • These guys are great and they are not here to rip you off
    Jennifer was so friendly and pleasant which was so nice given what my situation was. Tommy came over and was equally as pleasant. He was even sweet to my two rambunctious pit bulls. He went over best and worst case scenarios and went right to work. He actually fixed the problem without most of the work he thought he might have to. These guys are great and they are not here to rip you off. Reasonably priced and knowledgeable. I would highly recommend them. Thank you DB’s!

    - Lisa Cantoni

  • I’ve used them several times now and can’t say enough!
    I’ve used them several times now and can’t say enough! When I call, I am always greeted by friendly and helpful team memebers. They are always able to come out very quickly (they always seem to be availble the very next day, or even sooner). This time, Rachel at the office was very sweet and helpful. Chris showed up exactly on time, let me know he was on the way, was super-courteous (my dog was being horrible and jumping on him — sorry, Chris! — but he just laughed and petted him), very quick with the repair, and was so tidy, that I would never known he was there except everything works now :-) A to all of this team!

    - Heather Brice

  • My problem was resolved in good timing
    The Service was excellent and would recommend the service to anyone and also use this company for future. My problem was resolved in good timing.

    - Alan Brian

  • Terrific at explaining everything and giving me options
    I am a huge fan of this company and Chris G., the plumber who performed my leak check and then spent hours making sure the repair was done correctly. It turned out that a previous home owner had experienced the same type of leak in the same place and had put in a cheap, easy fix instead of taking the time to fix it correctly. Chris was terrific at explaining everything and giving me options and then displaying a great sense of humor and lots of patience as he proceeded to make the necessary repairs. He even answered questions I had about other plumbing things I want to do around the house once the weather warms up. He was terrific, and Rachel was very professional and polite when I scheduled the appointment. I would definitely use DB’s Plumbing and Drain again.

    - Vicki Sinnett

  • Not only prompt but insightful and reasonable prices
    Not only prompt but insightful and reasonable prices. Tommy is aces in my book. Thinking for the homeowner!

    - Kung Tsu

  • Awesome experience.
    Awesome experience. Chris was extremely professional and completed the work in a timely excellent manner.

    - Karen Cribb

  • He arrived well within the 2 hour time limit
    Dealing with Rachel and Chris was a great experience. Rachel got back to us with appointment information quickly and efficiently. We were told when Chris was on his way and he arrived well within the 2 hour time limit we were given. He was knowledgeable, patient and solved our leak and water hammer problem for a reasonable fee. I would recommend DB Plumbing and Drain to anyone for plumbing problems.

    - Ruth Buys

  • I received a text with my technician's information
    I highly recommend DB's Plumbing & Drain, from my pleasant conversation with Rachel to the great work done by Chris G. I received a text with my technician's information, Chris arrived on time and promptly determined our problem and was able to fix everything despite the extreme temps outside. Thank you thank you

    - Nicole Guagenti

  • He had the parts on hand & worked quickly
    Chris from DB’s Plumbing & Drain did a great job!! I was kept up to date on his arrival time, along with his picture, it was nice to know who was arriving at my front door!!! He was knowledgeable & explained what needed to be fixed & let me know the price upfront. He had the parts on hand & worked quickly to replace the valve & I was up & running in no time!! Chris was very friendly & left my bathroom nice & clean & most importantly in working order!! 5 Stars!!

    - Brandee Cutlip

  • They were able to send a plumber out in the snow the same night
    DB plumbing got me out of a tough spot when my drain backed up right at 5pm. They were able to send a plumber out in the snow the same night. He was super polite and speedy. Clog cured for what I consider a reasonable price.

    - Kathleen Turner

  • This is the company I’m recommending to all my friends and family
    I highly recommend DB’s plumbing! They are the ultimate professionals. My experience was accurate, courteous and timely from my initial call to the office manager Rachel, to Shane, the technician that completed the work. I received a text with a picture of Shane when he was on the way and he arrived on time, explained everything meticulously and fixed my broken pipes so we could turn the water back on- which had been off for going on 2 days. The work was completed timely and professionally. Going forward, this is the company I’m recommending to all my friends and family.

    - Joe Ward

  • Clean, professional, extremely competent, very knowledgeable
    Jennifer the scheduler was professional and quickly set up an appointment at a convenient time. Chris Gooding, the technician, arrived on time. Chris listened to the problem description, examined the pump, provided service/repair options with clear explanations, we discussed the options and he advised me that my second pump (that was still working, but was installed the same day as the broken pump), could go another 5 years, or it could fail tomorrow.” I chose to do both pumps. Chris was clean, professional, extremely competent, very knowledgeable, he communicated well, was pleasant and very polite. He worked quickly and efficiently, he made the installation look great, he cleaned up, and took all parts and debris with him. You need to retain this technician. Chris Gooding is top notch. Thanks.

    - Mark H.

  • What a positive experience!!!
    Fantastic. Technician arrived on time, listened to the problem, examined the pump, explained what was wrong, discussed the options clearly and provided and estimate for my choice. The work was professionally done. The technician took great pride in his work, and the installation looks perfect and it works well as expected. The price was less than we paid for the same product and service 8 years ago. I have never met a more professional, competent, and knowledgeable plumber. What a positive experience!!!

    - Mark Hubal

  • Polite, professional and explained everything
    Jennifer was polite on the phone and asked specific questions to ensure we were able to receive the correct assistance. Technician was polite, professional and explained everything he was doing. He was neat and cleaned any water on floor from removing old water heater.

    - Beth and Larry Williams

  • DBs Plumbing and Drain is our #1 choice for plumbing repairs
    Excellent customer service and top notch plumbing repairs. Shane, the plumber, was professional and thorough. He arrived on time, slipped on shoe covers to protect our floors, evaluated each job, explained the needed repairs, presented the costs, and got to work. He also took photos of each job (before, during and after) to track the progress. The photos were sent to us for our records. While the kitchen sink repair seemed complete before he left our home, we discovered a small drip when running the dishwasher that evening. Rachel, the office manager, immediately scheduled a new appointment and Shane resolved the problem. DBs Plumbing and Drain is our #1 choice for plumbing repairs.

    - Ann Rogers

  • Got back to us in a few minutes and told us he could be out the next day
    My wife and I were experiencing a gas leak at our house so the gas company cut off the gas late one winter evening until we could get a plumber out to fix the issue. No gas meant no hot water and no heat. We did a search on Google for a plumber in the area and discovered DB's Plumbing. This company stood out by all of the great reviews. We called them that night at almost 10pm and left a message. Shane got back to us in a few minutes and told us he could be out the next day. He has been out twice already to work on projects that needed fixing and we have been very happy with his work. We also really like that the company is a paperless company and that they send us digital images of the before and after work.

    - Daniel Sergei

  • Professional and friendly, highly recommend!
    Serviceman arrived early. How wonderful is that! Job completed to my satisfaction. Professional and friendly, highly recommend!

    - Mark Bizon

  • Great service
    Great service by Tommy

    - Violet John

  • If we could rate them 12 stars we would!
    We recently purchased a home in Fairfax Station, VA. Almost immediately noticed a septic odor wafting through different areas of the house. We had 4 different plumbers out to track down the odor. One even did a $700 “Peppermint Oil Test” to determine the source. None were successful or willing to dig in any deeper. I googled “Septic Odor” and found the DB Plumbing and Drain weblisting. I phoned and scheduled a Technician for the next morning. Tommy showed up promptly and immediately dove in to the job! He found one area in a sewer line that had had a hole drilled into it and filled with putty. He suggested a “Smoke test” be done to further check and the Owner of the company himself came out to perform the testing. Within minutes the source of the odor was located and quickly repaired. We had spent over $2000 to other Plumbers and Septic people over 5 months and still had the issue. In less than 2 hours and for far less money our issue was diagnosed, addressed and corrected. We are extremely pleased with the work performed by the team at DB Plumbing and Drain! Prompt, Professional, and very Courteous! If we could rate them 12 stars we would! Thank you Dave and Tommy!!

    - Steve Nemeth

  • Completed the job with no mess and no problems
    DB's Plumbing provided great service and was able to accommodate my schedule. The plumber, Tommy, completed the job with no mess and no problems. Would recommend.

    - Brian Black

  • Professional, forthright and efficient.
    Tom was the man. Professional, forthright and efficient. Can't recommend DB's enough!

    - Scott C.

  • Everything about my experience with this company was friendly and professional.
    Everything about my experience with this company was friendly and professional. I made my appointment through a chat window on their website--very convenient--then almost immediately I got a call making an appointment. The technician, Shane, was actually early, but called first to see if that would be ok. He was funny and personable, and obviously knew what he was doing. He gave me up-to-date estimates as he did the work and found new problems. All the work is now done, and I am happy with it. I will definitely use DB's Plumbing again.

    - Kathleen G.

  • Tommy was very helpful and courteous!
    Tommy was very helpful and courteous. He explained everything and did the work in a timely way, and it looks cleanly done.

    - Sherif F.

  • Tommy B, was prompt in arriving, listening, observing, asking questions and offering solutions.
    Rachel was very responsive in providing company information and taking information on plumbing issue. Tommy B, was prompt in arriving, listening, observing, asking questions and offering solutions. His work was efficient, careful and concise . When I asked him for information on other unrelated plumbing issues he offered suggestions including pricing for several options. Would definitely use him and DB again.

    - Douglas D.

  • I would gladly give them my recommendation anytime.
    I recently had an issue with my kitchen faucet. I called DB's Plumbing and was given an appointment that same day. Shane arrived promptly and went right to work. The issue was resolved quickly and the faucet now operates correctly. The professional attitudes of Shane and all others at DB's Plumbing are to be commended. I would gladly give them my recommendation anytime.

    - Jim C.

  • DBs provided professional and timely service!
    DBs provided professional and timely service! Shane was sent to check out a leaking toilet that had flooded a bathroom. He was able to identify and remedy the problem right away! Kudos to a great company that will always have my business!!

    - Elizabeth H.

  • Very Satisfied
    We have used them twice - first for an emergency call to clear a stopped up sewer line that required extensive snaking under the house. Then they returned on May 15 to repair a toilet that had been noted to have a problem on the first visit. Returned to do this work after they got the part. We are very satisfied with their professionalism and service and now consider them our regular plumber.

    - Frank C.

  • This is a very professional company. Would definitely recommend this company again.
    This is a very professional company. Tom showed up on time and was able to fix the problem in a reasonable amount of time. He was also very courteous--would definitely recommend this company again.

    - Luci M.

  • Very professional, fast turnaround, and friendly.
    Very professional, fast turnaround, and friendly. As far as I’m concerned DB’s is our plumber from now on.

    - Jason N.

  • Excellent service in every respect -- scheduling, prompt service, great work.
    Highly recommend DB's Plumbing and Drain. I'd give them five out of five stars. Excellent service in every respect -- scheduling, prompt service, great work. Tommy was courteous and informative, and he quickly resolved the problem.

    - Bob B.

  • Glad I Contacted Them
    Matt was able to diagnose and fix my plumbing issue quickly. Very knowledgeable and he even arrived early. My friend Ashlee recommended DB's Plumbing and I am glad I contacted them.

    - Fred J.

  • All were courteous, respectful, and professional.
    Excellent service from Plumbers Tommy and Shane, and Office Manager Jennifer. All were courteous, respectful, and professional. I called on a Sunday afternoon and it was answered by answering service, within a few minutes they contacted me and set up an appointment for the next morning—Monday between 9-11am. They arrived on time, diagnosed my problem, and replaced my well pump which is a big job. I received an email confirming appointment, and text when plumber was on the way with name and photo of who to expect. I highly recommend DB Plumbing!

    - Keri P.

  • Top Notch Service!!
    Top notch service!!! Had major problem with a broken shut-off valve and Dave squared it away. A+

    - Nicole B.

  • I have nothing but good things to say about DB's.
    I have nothing but good things to say about DB's. They offer clear explanations of what needs to be done without being pushy.

    - Daniel W.

  • Very courteous and professional experience all the way around.
    Front office staff was very friendly and scheduled us right away. We were notified via text and email that the technician was on the way with a picture of who was coming. Love that feature! Shane arrived promptly, walked me through everything, and provided the final quote for approval before proceeding. Was very quick and CLEAN. Very courteous and professional experience all the way around. Will use them again!

    - Ashley S.

  • I continue to be very happy with them.
    This is the second time I've hired DB's Plumbing & Drain and I continue to be very happy with them. This time, there were two problems: A main sump pump that had died and a backup sump pump I had connected with flexible tubing which began springing pinhole leaks within months and spraying water all over the room. DB's swapped the dead pump with a spare I had on-hand and reattached the backup pump to the outflow pipe with standard PVC piping. They also joined both pumps to the main pump's larger outflow pipe with a Y-junction which should improve the backup's rate of flow. While they were at it, they replaced the check valves and disposed of a lot of rusty nails and junk that had been swept into the sump pit over the years. All told it only took 2 hours and now everything is quieter, no water spraying around and I have peace of mind that the place isn't going to flood in the next winter storm.

    - Robert B.

  • I will definitely use this company again and recommend it to others. Excellent job you guys!!
    Tommy was awesome! This company is very responsive and Tommy was at my residence within an hour of my initial phone call. Tommy was very professional and explained everything fully before starting the job. I will definitely use this company again and recommend it to others. Excellent job you guys!!

    - Terri M.

  • He was friendly, patient, professional and knowledgeable.
    We recently had Tommy come out to look at our malfunctioning water heater. He was friendly, patient, professional and knowledgeable. We could not be more pleased with our experience and will have no hesitation using him again.

    - John

  • He was clear & concise & explained everything in detail
    I cannot give enough accolades to the technician, Tommy B, who performed the work. He was clear & concise & explained everything in detail; he answered all of our questions completely and to our satisfaction. I really did not interface too much with Rachel who scheduled our appointment but the two times I spoke with her she was very polite & professional. My wife & I will most definitely be calling on this company in the future.

    - Rick M.

  • They are friends of the family now. Very grateful for them being here.
    Take care of all plumbing issues, including a wall hanging water heater that needs yearly service. They are friends of the family now. Very grateful for them being here.

    - Mary Ann P.

  • Would definitely recommend and use DB's Plumbing for any future needs.
    Tommy B was great, explained and showed me exactly what the issues were and what the recommended repairs were. Overnight leak and I called next morning and they were here by 11am. Rachel who took my call was very informative as well and overall great experience. Would definitely recommend and use DB's Plumbing for any future needs.

    - Kim H.

  • All in all, a top notch job done in a friendly manner.
    Contrary to normal services, Tommy of DB's arrived early. What a concept, on time service calls. We went over the scope of repairs and the pros & cons of repairs to my 13 year old water heater or replacement. I chose replacement. He installed the water heater the next afternoon. Works fine and the job site was left very clean. All in all, a top notch job done in a friendly and un-pressurized manner.

    - Delphine F.

  • It was a pleasure doing business with DB's Plumbing and Drain!!
    The office staff kept me updated on the field service tech who would be coming out, his arrival time and even sent me his picture! I appreciated the advanced info. Tommy B., the tech, was courteous, patiently explained the work he was doing and answered all of my questions. It was a pleasure doing business with Db's Plumbing and Drain!!

    - Sharon M.

  • Our job was finished in a timely manner and our home was left clean.
    We had a great experience. Tommy was very professional, prompt, and courteous. Our job was finished in a timely manner and our home was left clean. I will definitely call DB's Plumbing and Drain for all our plumbing needs.

    - A Satisfied Customer

  • Great experience all the way around! Thank you!
    Shane was great! He came out on time, looked at what we needed, gave us a price upfront and then went to work. Great experience all the way around! Thank you!

    - Matt F.

  • I found my experience working with DB's very positive.
    I found my experience working with DB's very positive. They were responsive in getting me scheduled and worked hard to meet my needs to get a backup when they were experiencing limited supply. Tommy was extremely professional during the install, answering all of my questions and provided a detailed overview of the work that he did. Having a backup is something I needed to do for a long time, and I'm glad to have used DB's to complete the work. I will definitely use them again in the future for other plumbing needs.

    - Minnie G.

  • DB’S team service was very excellent, professional and neat, they answered every question I had
    DB’S team service was very excellent, professional and neat, they answered every question I had and explained in detail my concerns. Job performance went very smoothly due to the fact that they know exactly what they were doing. Thank you all, I already recommended you and I will call you back without a hint of a doubt if I ever need you.

    - Alex A.

  • Knowledgeable and fair in their estimates.
    Great customer service and professional! Techs are very friendly and respectful. Knowledgeable and fair in their estimates. They always come to mind when ever I have a problem.

    - Serafin A.

  • They have my highest recommendation.
    DB's Plumbing and Drain originally was recommended by another plumbing company in Woodbridge, when that other company was booked. We contacted DB's and they came the same day. DB's has serviced our house numerous times and now is our go-to-company for all our plumbing needs. The technicians are professional and courteous, and make sure you know the cost for the work. They have my highest recommendation.

    - Jim G.

  • This is a family business and I will certainly use DB's Plumbing for any future plumbing issue.
    Shane was able to resolve a long-standing logged drain in minutes! And Rachel was extremely courteous when I called the office for scheduling. This is a family business and I will certainly use DB's Plumbing for any future plumbing issue.

    - Francis T.

  • Great team, service, experience and no job is ever to big or to small.
    This company lives up to their website. Great team, service, experience and no job is ever too big or too small. We use them for everything from small residential type plumbing to large projects other companies wont take on or will waste your money with no results. Highly recommend them as a team and Tommy for his incredible workmanship, work ethic, communication and his high level of experience/knowledge.

    - Martin B.

  • Always on time and very courteous.
    Tommy is always very professional and kind. Always on time and very courteous. He always fixes whatever plumbing needs that are going on in my house!!!

    - Valorie W.

  • I would definitely recommend DB’s to anyone needing plumbing work
    We contacted DB’s Plumbing after trying to get another company (Michael and Son’s) to do the work without them even showing up on the day that was scheduled. From the beginning we felt as if we were not just another customer, but a customer that needed a job done correctly, in a timely manner, and with great customer service. Shane was very easy to work with and understood what we needed done and gave us a fair price and did the work to a high level. I would definitely recommend DB’s to anyone needing plumbing work and look forward to working with them again, should the need arise.

    - Joseph A.

  • Tommy B. was so great and so helpful.
    Tommy B. was so great and so helpful. Took the time to really check out what was wrong and took the time to sit and explain it to me as well! I would recommend DB's Plumbing & Drain to anyone and recommend they have Tommy B come to help!

    - Jennifer R.

  • All in all, a great experience, and I will definitely be contacting them again for future plumbing needs.
    I had DB's Plumbing out for a Sewer Inspection on a newly purchased home. David was punctual, courteous, and walked me through what was going on, identifying any future trouble spots and providing me feedback on potential remedies. All in all, a great experience, and I will definitely be contacting them again for future plumbing needs.

    - Martin R.

  • Excellent service! After work was complete, everything was cleaned up.
    My sump pump was starting to fail. Shane was able to confirm the problem and replace the sump pump. From initial call to replacement was one day. Excellent service! After work was complete, everything was cleaned up. Overall, professional service and efficient billing/invoicing/etc. I highly recommend DB. This is the second time I have used DB and both times have been great.

    - Jeff B.

  • Outstanding and very fast service.
    Outstanding and very fast service. Also, the office support staff was very accommodating with the late afternoon service time.

    - Erin P.

  • Very friendly and knowledgeable.
    Tommy came out and got the job done. Very friendly and knowledgeable.

    - Robert D.

  • Top notch, honest, dependable, and some of the nicest people you are going to meet!
    DB's Plumbing and Drain is top notch, honest, dependable, and some of the nicest people you are going to meet! I had an issue with my plumbing, and not only did they fit us in their busy schedule the same day, but they went above and beyond to spend time answering all of my questions. It is also notable that their prices are extremely reasonable compared to their competitors in the Northern Virginia area. My family and I are very grateful to Tommy and to the entire team at DB's Plumbing and Drain for everything that was done to help us with our plumbing issues. I am now a customer for life!

    - Ryan D.

  • Overall service provided was great!
    Tommy B. is both professional and efficient. Overall service provided was great!

    - Marcia R.

  • They are very good in all aspects of the process, scheduling, punctuality, pricing, and workmanship.
    I have used DB's Plumbing and Drain twice before. They are very good in all aspects of the process, scheduling, punctuality, pricing, and workmanship. Would highly recommend them for plumbing services.

    - Michael D.

  • This team is fast and professional!
    This team is fast and professional! They are a team I can count on and go back to whenever I have plumbing needs.

    - A Satisfied Customer

  • Shane was very professional and just a really nice guy.
    Shane was very professional and just a really nice guy. He stayed into the wee hours to complete our job, because we explained the circumstances around needing the work to be done in a short time frame. Shane explained all options to us and did not pressure us for extra work. From what we can see, the work was done well. We will be calling Shane back for additional kitchen work in the future. Replace all toilets and bathroom sinks, fix all drain assemblies in tubs, replace 2 outside spigots and replace main water valve

    - Elizabeth H.

  • Outstanding experience with DB’s.
    Outstanding experience with DB’s. Called them to fix a problem with a water hammer issue affecting the pipes. They came out a few hours later right on time. Tommy was extremely professional, courteous and informative. Rare experience these days.

    - Joy M.

  • I was truly impressed with DB’s responsiveness and professionalism.
    I was truly impressed with DB’s responsiveness and professionalism. We called a number of companies and all said they couldn’t get to us for a couple days. When I got to Jackie it was amazing! She asked if I would hold for a few minutes and came back to tell me that someone would be on the way to our house that day. To add to my amazement, Shane showed up within the hour. He was an absolute joy and made me forget the horrible experience with the refrigerator delivery company. I will definitely pass on this pleasant experience to friends and family. I can’t thank you all enough!

    - Bernadet W.

  • Really nice and gave realistic answers for estimates.
    Really nice and gave realistic answers for estimates. Recommend!!

    - Caitlin G.

  • The company is very efficient and timely.
    I just want to say that the company is very efficient and timely. The representative the plumber that came to my house Zach was very friendly knowledgeable quick and clean. I would like to say Zach is definitely an asset to the plumbing company he works for and they should be happy to have an employee like him. I would definitely use them again and refer them to anybody that needs any Plumbing work especially refer Zach to them.

    - Kenneth G.

  • Shane was great.
    Shane was great. I contacted DB's on a Saturday and while they had an opening, it didn't work for me. Shane came out Monday morning and dealt with the issue rather quickly and also offered some consulting advice on another issue.

    - Andrew K.

  • Excellent--professional and very competent.
    Great service. Zack was excellent--professional and very competent. Thank you.

    - Gloria F.

  • Came early and did a great job.
    Nice guy. Came early and did a great job.

    - Robert P.

  • DB's Plumbing and Drain is a great company.
    DB's Plumbing and Drain is a great company. I got an appointment immediately and someone came out within two hours of requesting the estimate. I would definitely recommend them for services. Shane, the technician, came right on time and kept me informed during the entire process in determining where I was having an issue with a leaking ceiling. He provided great details on what needed to be done and sent estimates before completing any work. I will definitely be doing business with them in the future. Thank you, DB's Plumbing and Drain!

    - Farrah P.

  • Workmanship was excellent as was his customer service attitude.
    Shane arrived exactly when he said he would and quickly deduced the issue. We discussed the options and Shane completed the repairs in a timely fashion. Workmanship was excellent as was his customer service attitude. Will definitely use again.

    - John H.

  • I was extremely pleased with the service I received from DB's Plumbing.

    Shane was timely, professional and thorough in his work. He was able to diagnose and prescribe a solution. Shane completed the work (on the same day) within 1 1/2 hours. I was extremely pleased with the service I received from DB's Plumbing and will put them on speed dial for all my plumbing needs.

    - Tim N.

  • On time, diagnosed and fixed problem very quickly.
    On time, diagnosed and fixed problem very quickly, great value.

    - Brian T.

  • He was extremely knowledgeable and polite!
    They sent someone out within 1 hour. Tommy was my plumber. He was extremely knowledgeable and polite! DB’s Plumbing was the answer to a big “headache.”

    - Paula F.

  • He is very friendly and transparent so we knew we couldn’t get a better deal any where else.
    DB’s is a great company, Jackie was very thorough and helpful during the scheduling process. Our plumber Zach explained everything in detail and made sure to take care of all our needs during the service. He is very friendly and transparent so we knew we couldn’t get a better deal any where else.

    - Angela L.

  • DB's Plumbing and Drain are honest folks who are very responsive to customer inquiries
    I want to say DB's Plumbing and Drain are honest folks who are very responsive to customer inquiries about any plumbing questions. I had a question about an installation of a Regulating Pressure Valve (RPV) installation whether my house needed it. The company sent out Zack to check out my water pressure at my house. Zack checked out the water pressure in all three levels of my house and gave me an honest opinion of not needing the RPV installed at my house. I will definitely do business with DB's Plumbing and Drain in the future due to their professionalism and honesty.

    - Jordan G.

  • Highly recommend DB Plumbing for plumbing matters.
    Exceptional service. Shane was very informative & quick in fixing the repairs needed at a very reasonable rate. Highly recommend DB Plumbing for plumbing matters.

    - Tran's Investments

  • Quickly identified the problem and was able to make the repairs quickly and efficiently.
    had a slow drip in a bathtub faucet that quickly turned into a rushing flow of water. I called DB Plumbing and talked with Jackie and she was able to have someone come out the same day. I was so happy because there was a lot of water being wasted. Shane was the technician assigned to me. He arrived within the 2 hour window I was given and quickly identified the problem and was able to make the repairs quickly and efficiently. I would definitely recommend DB Plumbing for any of my plumbing needs.

    - Renee W.

  • Extremely nice and polite.
    Zack came out within a couple hours of my call. He saw the problem was in the main line and cleared it in just a couple of minutes after he found the main line clogged. Zack was extremely nice and polite. He check the main line after clearing it with a camera and showed that the line was clear. Zack knew what he was doing and did all he could to protect our property from any more water damage. If I every have another problem I would call Zack. He is GREAT!

    - Don W.

  • Very professional, helpful and customer service oriented!
    Very professional and helpful team! All of the team members I spoke to and worked with were very professional, helpful and customer service oriented! I very much recommend their services!

    - Jennifer C.

  • Hands down the BEST plumbing company!
    Hands down the BEST plumbing company! Starting with Rachel answering all my questions and concerns before scheduling my appointment. She made everything so easy and smooth. We had Shane as our technician and WOW, fantastic! Shane was honest, polite, knew what all needed to be done and cleaned up everything nicely. No hard selling and Shane made sure everything was over 100 percent correct before leaving. He didn’t rush but he gets the job done right the first time. We had several faucets, a toilet, water knobs and some piping that needed to be replaced and he did just that in no time. Fantastic work. You will NEVER be disappointed!

    - Paula L.

  • DB's has my highest recommendation.
    I recently had Tommy of DB's Plumbing and Drain in to check a leak in a toilet sewer pipe. Tommy was here in the past on another matter and I was pleased to see he was taking this call. Tommy was very courteous and professional. He addressed the leak and left me the confidence that it was taken care of. He ensured that the area around the toilet was left clean before he left. Tommy did a check of the house for other possible leaks. Finally, he made some recommendations for the future to ensure all the plumbing remained operational. DB's has my highest recommendation

    - Jim G.

  • Great experience from my first inquiry call through the completion of the work.
    Great experience from my first inquiry call through the completion of the work. Shane was knowledgeable, friendly, and honest about the different options available for my situation. Price was fair for the quality of work, and everything was finished quickly and cleanly. I also appreciated that they had a modern and helpful back-office, including paperless billing. Highly recommended.

    - Ryan K.

  • He was very professional and I would definitely work with him again.
    Jackie and Shane were very helpful. Shane came out the same day and was able to fix the problem at minimal cost. He did exactly what I asked for and didn’t try to push more work than we needed, which I appreciate. He was very professional and I would definitely work with him again.

    - Shannon M.

  • I recommend DBs Plumbing to anyone who needs a plumber.
    Had a water leak in my ceiling on a Friday evening. Called a three plumbers I have seen advertised. Two said they could not make it till Monday or Tuesday. The third one would come out but will be very late in the evening. I stayed up till 4am waiting. No one came. I called them at 9am. They apologized and said someone could come later in the day. No thanks. I did an internet search and called DBs Plumbing. Jackie was very assuring that someone will be out in a few hours. Received a text message from DBs. In the message was the time the technician will be at my house plus it had his picture so I could be certain that he was from DBs. Shane (technician) was prompt and professional. Fixed the leak and cleaned up the area. I recommend DBs Plumbing to anyone who needs a plumber.

    - Rick O.

  • Professional, efficient and excellent job.
    As usual, DB's did a professional, efficient and excellent job fixing my shower head arm that broke off. They are my go-to for all plumbing issues that I can't fix myself. I have used them before for a pinhole leak and they did a great job then too. The plumbers are professional and knowledgeable and also friendly. The woman who answers the phone is professional, efficient and friendly. They send you emails with a pictures of the plumber who is coming and they even send a text alert when he is on his way to your house. So helpful! They are a company you can actually trust which is a rare find!

    - Jill S.

  • I highly recommend them, you won’t be disappointed!
    Had a leaky faucet and needed some bathroom faucets replaced. Rachel scheduled me super quickly and Shane did an excellent job replacing our old faucets with new ones. Timely, reliable, and kept me in the loop with the process. Will definitely call DB for future plumbing/drain needs and I highly recommend them, you won’t be disappointed!

    - Pete M.

  • I will always use this company from now on.
    A pipe burst in my house. Tommy B came out very quickly and stopped the leak and repaired the pipe. Then he came back when winter was over and checked the pipe to be sure that the problem would not happen again. And he informed me about a type of pipe that was used in my house that is no longer permitted in the US. And he gave me options about how to deal with it. Tommy was really knowledgeable, hard working, and charming! The owner also called me to explain the history and issues with this type of pipe, which is now banned in the US. No hard sell. Just caring, competent advice. I will always use this company from now on.

    - Janet D.

  • Thanks so much for your hard work and honesty!
    I really appreciate the honesty and work provided by Tommy! I have a hard time trusting companies. What they say and what they do make a big difference. I will continue to use DB's as far as my plumbing needs go and continue to be a yearly member as long as I own my home. Rachel is very pleasant and has an amazing follow up with me and I am sure all their customers. Thanks so much for your hard work and honesty!

    - Vivian L.

  • Prompt, understanding and professional.
    We discovered an early morning issue resulting in a flood in our laundry room. Rachel was so helpful and understood the urgency of our call and request. Zack E was prompt, understanding and professional. Not only was he able to quickly address the issue, he also took the time to listen and answer all of our questions, provide advice, and ensure we were satisfied with the service. I would highly recommend DB's Plumbing and Drain.

    - Janet M.

  • All done professionally, respectfully and thoroughly.
    Contacted DB's for a kitchen sink leak. Zach E. (tech) came out same day. He contacted us 20 minutes before arrival letting us know he was on the way. Diagnosed the issue, gave us an estimate and completed work. All done professionally, respectfully and thoroughly. Work area completely cleaned after repairs. We will definitely be using DB's for any future plumbing needs and will request Zach as our tech.

    - Nancy & Daniel B.

  • Outstanding customer service and awesome attitudes!
    Outstanding customer service and awesome attitudes! They would not leave until they could figure out a solution where other companies had said it was impossible. Always ask for Shane!!

    - Jonathan F.

  • I used this service today and know that I made the right choice.
    I used this service today and know that I made the right choice. They were prompt, efficient and professional. Made me an appointment the day after I called them. Know that I was offered a same day appointment but I was at work and couldn't accept it. Had the pleasure of meeting Shane who was not only knowledgeable but friendly. Got in and got out in less than an hour with the problem fixed! I will definitely use them in the future.

    - S. Walker

  • They were really easy to work with.
    Called DB's to come fix a garbage disposal. I called on a Friday night and they offered to come Saturday. I ended up having them come on Tuesday. They showed up when they were supposed to and had the disposal replaced within an hour. I currently live in Louisiana and have a house in Virginia that needed the repairs. They were really easy to work with. Would definitely recommend people use them.

    - Melody M.

  • DB's blew away the competition.
    got quotes from 4 different plumbers and DB's blew away the competition. The offered a slightly better quote for the work, but when they subtracted their military discount for food drive credit (give 5 cans and save $50), it was a no brainer. The work was well done and quick. There was a little moisture coming in from around the new faucet base, so they came out the next day and cauked it from free.

    - Joe A.

  • They are prompt, courteous and extremely professional.
    Great experience. Highly recommended this company for any plumbing needs. They are prompt, courteous and extremely professional. Zack, Tim and the entire crew were simply fantastic.

    - Neil C.

  • They were good and got the work done
    We had a clog sink drain that was beyond us being able to repair it. We called DB's plumbing on the recommendation of other homeowners in our association. They were great and came out within a few short hours. The workman was great and got his snake into the pipe and cleared it within 15 mins. While were happy with his service we were shell shocked with the 350 cost... I guess that is standard for a plumber but we were surprised it was so expensive. We paid it and have a cleared drain now. We would use them again even though it was expensive because they were good and got the work done.

    - Anglia R.

  • Professional, calming and confident.
    It is a good morning when you can use your bathroom facilities, laundry and dishwasher after almost a week without them! Expressing our gratitude for the superior technical plumbing service and incredible customer service we received from Shane D during our recent service call. He was so professional, calming and confident. He actually stated he was certain (YIKES, Really? Certain?), no matter the difficulty of the problem, he, backed by his team at DB, would solve our plumbing and drain problem! How fantastic is that to hear when the previous plumbing company had been here three times in past 26 days, leaving us without a resolution or the ability to use our facilities for five days! So a BIG SHOUT OUT OF THANKS TO SHANE D and DB Plumbing & Drain.

    - Noreen H.

  • Definitely a five star service company.
    Definitely a five star service company. Great customer service.

    - Jessica A.

  • He is very professional and knowledgeable about his work.
    Just wanted to take a moment and express my thanks to Tommy. He explained the entire process and the options I had including the cost. He is very professional and knowledgeable about his work. Excellent choice in hiring.

    - Edith H.

  • I never fail to be amazed at the service from DB's plumbing.
    I never fail to be amazed at the service from DB's plumbing. They respond quickly and are extremely courteous. Our basement flooded and I did live chat at 11:30 pm!!! I had an appointment the next morning at 8 am. The problem was resolved quickly during the appointment. I will continue to use DB's with all our plumbing issues. We had been using one of the "big name" plumbers and their promises and prices were astronomical and their sales tactics left a bad taste in our mouths. Thanks again, DB's!

    - Tricia K.

  • Deliver excellent service and really follow through.
    DB's is the best! They deliver excellent service and really follow through. Don't use anyone else! Shane took the time to do the job right even after a snag or two. Great people and outstanding plumbers!

    - Chris R.

  • Professional, very clear on what was needed and what was done.
    Professional, very clear on what was needed and what was done. Gave advice on maintenance and prevention in addition to solving the problems. Highly recommend. Services provided reflect excellence in representing the business.

    - Bob W.

  • Fixed my issue in very little time.
    My pipes in my home burst due to freezing temperatures. My home insurance company was giving me the run around so I contacted DB's. The receptionist who scheduled my appointment was very polite and comforting during a very stressful moment. The technician Zack, was at home my home within an hour and was very professional and knowledgeable. He was able to provide me with a very detailed diagnosis to submit to my insurance company. The technician had to come back to complete the work and again the receptionist was very polite and Zack responded to my home within an hour. Zack, came out and fixed my issue in very little time. I would definitely use this company again.

    - Sheena F.

  • I was very pleased with their response time.
    I was very pleased with their response time. Tommy (the tech) was very courteous & knowledgeable. He also made me feel like my issue mattered. I know what is needed & what it takes to get it done. Highly recommended!!!

    - Melissa W.

  • Courteous, prompt and efficient, extremely reasonable priced.
    Company is courteous, prompt and efficient, extremely reasonable priced..would highly recommend to all commercial companies

    - Grand Cru Wine Bar

  • Tommy is the most professional, polite, informative service technician I have had in years!
    This is the second time Tommy has come to our house for repairs. Very very happy with the results Tommy is the most professional, polite, informative service technician I have had in years! Thank you. We will be using this company if we have any further repairs needed.

    - Will P.

  • Really professional and honest.
    These guys are really professional and honest. I’ve had to use them twice now for emergencies and they always come through.

    - James P.

  • Very clean and explained what they were doing step by step!
    My parents had to get the kitchen pipe redone and after calling around and being told there were over $100 charges just to come look, they called DBs. They do charge a little bit to come look but it went towards our total bill. They gave us a quote way less than other companies and did it in half the time other companies told us. They were some of the nicest gentlemen who have ever come and done work for us. They were also very clean and explained what they were doing step by step! I would definitely recommend them and will be using them in any future needs!

    - William M.

  • Thank you for the fine job. We will be working with you again.
    Dave & Zack recently helped my wife and me with our first plumbing issue as homeowners. We had water damage in a ceiling, indicative of a hidden leak. Needless to say, we were frustrated having just moved in, and we were anxious about what a plumber might find. Dave & Zack were courteous, thorough, and transparent. Ever eager to learn, they walked me through their process to finding the source of the water. When confronted with a rusty tub needing to be replaced, my wife and I blanched. Nevertheless, Dave & Zach were creative and provided a solution that not only fixed our problem (allowing us to defer a remodel until we could save for it), but, recognizing that money was tight, they presented an alternative to us in such a way that we kept our dignity. Professionalism, too often means just technically skilled, which Dave & Zack certainly are; but, it also means having interpersonal savvy, which these two gentlemen do as well. Thank you for the fine job. We will be working with you again.

    - Robert M.

  • SO thankful to have DB come to our rescue!
    SO thankful to have DB come to our rescue! Tommy B. Was a pleasure, very knowledgeable, polite, and a delight to work with! He worked with Stafford County utilities in diagnosing our backup and got us up and running despite the cold weather! FIVE STARS service! I will never call anyone else but you guys! Thank you for getting us up and running! Thank you, Tommy, David and Rachel!

    - Hope M.