The Rights of the Customer


This week we will discuss a few of the rights of the customer and what you should expect from your service when you’re visited by a plumber.

  1. After a proper diagnosis, pricing should be given in a full estimate and your questions should be addressed and answered before work begins.
  2. You have the right to a clean job, with minimal impact to your home.
  3. Good customer service should be a huge priority, both in communications with the office staff and from the technician in your home.

We strive to meet the individual needs of every customer while delivering the best customer service possible.  At the same time, we get the job Done Right the First Time so that your life can return to normal as seamlessly as possible.

We value your business and we are here for you!

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